| Dick's Business Machines privacy policy covers the collection and use of personal information that may be collected by DBM anytime you interact with DBM Online, when you purchase DBM products online or when you call our store for sales and/or support. Please take a moment to read the following to learn more about the way we collect and use information that you provide to us. Your privacy holds a high priority at Dick's Business Machines and we take great strides to protect it.
Why we collect personal information
Why do we collect personal information? Because it allows us to provide customer service at a higher level and it enables us to give you convenient access to our products and services. In addition, your personal information helps us keep you posted on the latest product announcements including updates, special offers, and important information from product manufacturers.
What information we collect
There are a number of situations in which your personal information may help us give you better service. For example, we may ask for your personal information when you’re discussing a service issue on the phone with an employee to provide better economical solutions. At such times, we may collect personal information relevant to the situation, such as your name, business, and whether you have done business with DBM before. We also collect information about products like purchase date and serial numbers for warrany and repair options. Finally we may ask for information concerning your visit to our website and how we can make it better for your future uses.
The DBM online store allows you to create an online account based on your personal information which allows you easier use of our web services. And when you order from the DBM Online Store, all you need to do is enter your email address and password and you are able to view past orders and view previous orders and their status.
When we disclose your information
Dick's Business Machines takes your privacy very seriously. Be assured that DBM does not sell or rent your contact information to other people and the information we collect are stored on our store and web servers and protected from hackers. To help us provide superior service, your personal like name and address may be given to our suppliers to allow them to direct ship your products to your door instead of the DBM store.
At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary and we will inform you when such times do occur.
You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you do not allow others to see your personal information as you enter it.
Privacy questions
If you have questions or concerns about DBM's Customer Privacy Policy, please feel free to contact us by phone, letter, emai, or stop by our store and speak to any one of our friendly employees. |
